Privacy Policy

Citrus Bloom is a small, family-run lemonade and milk tea business based in Long Beach, California. In this policy, "we" and "us" mean Citrus Bloom, and "you" means anyone visiting this website or ordering from us.

• Order details: items, quantities, options, and totals you place in your cart.
• Contact details you give us: name, email address, and phone number for order updates, event bookings, or rewards.
• Rewards account information: your sign-in email and your stamp/redemption history.
• Photos and captions you voluntarily submit to our Bloomers page.
• Basic technical information your browser sends, such as device type and pages visited, used to keep the site working.

Card payments are processed by Square. We never see or store your full card number, CVV, or bank details — those are handled directly by Square under their own privacy practices. We receive only the confirmation and summary information needed to fulfill your order.

• To prepare, confirm, and deliver the orders and event bookings you request.
• To award and redeem rewards stamps on your account.
• To reply to your messages, catering inquiries, and support requests.
• To review and publish Bloomers photos you submit.
• To keep the site secure, prevent fraud, and fix problems.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

We share limited information with providers that help us run the business: Square for payments, our website and database hosting provider for storing orders, rewards, and photo submissions, and email/phone services we use to reach you about an order. They may only use that information to provide their service to us.

Order and rewards records are kept while your account is active and for as long as needed for accounting and tax purposes. Contact-form messages and photo submissions are kept until they are no longer needed or you ask us to remove them.

• Ask for a copy of the personal information we hold about you.
• Ask us to correct or delete your information, including your rewards account.
• Ask us to take down a Bloomers photo you submitted.
• Opt out of non-essential messages at any time.

To make a request, email citrusbloominfo@yahoo.com. We may need to verify your identity before acting on it.

Our site is intended for general audiences and is not directed to children under 13. If you believe a child has given us personal information, contact us and we will remove it.

We use a small number of cookies and similar browser storage to keep your cart and sign-in working. Details are in our Cookie Policy.

We may update this policy as our business changes. When we do, we will update the "last updated" date at the top of this page.